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How to Update Your Payment Method in Payment Portal

If you are a customer of a Silo user trying to pay an invoice or statement online, take the following steps to update the payment method used to submit digital payments:

  1. Press the Pay invoice or Pay statement button in the email to access payment portal
  2. Complete the SMS authentication
  3. Expand the Payment Method section
  4. Choose either Add bank account or Add card
  5. Follow the steps on the screen to add your new payment method